Welcome MillingtonBound ... 
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AOLTechPJJ has joined this session! 
Hello, Frank. Welcome to Live Technical Support. My name is Jhun. 
MillingtonBound stated the question or problem as: ChatRoom sounds will not turn off.. 
Are you contacting us about the computer you are using? You said: yes. 
AOLTechPJJ: Good morning! Pleased to meet you! :-) 
MillingtonBound: Sup. heh. 
AOLTechPJJ: How are you, Frank? :-) 
MillingtonBound: I'm doin' just fine, yourself? 
AOLTechPJJ: I'm doing good too! Thank you! :-) 
MillingtonBound: heh. 
MillingtonBound: Alright, i want these sounds, gone. 
MillingtonBound: and yes, i have unchecked the option in chat options. 
MillingtonBound: but, every now and then, they're still there. 
AOLTechPJJ: May I know if you are referring to the arriving and leaving sounds on the chat room? 
MillingtonBound: and, I know that i'm not crazy, cuz a few other people complain as well. 
MillingtonBound: yep 
AOLTechPJJ: Could you please tell me how long this has been happening? 
MillingtonBound: Well, i just got home, and it was doing it when i got on... 
MillingtonBound: but usually it doesn't make the noises, just every now and then. 
AOLTechPJJ: Thank you for reporting this to us. 
MillingtonBound: so, no help eh? 
AOLTechPJJ: This can be a temporary system problem on our end. I apologize for any inconvenience this may cause you. I will submit a report to the appropriate department in order to resolve this as soon as possible. 
MillingtonBound: lol 
MillingtonBound: are the sound files deleteable from my computer? 
AOLTechPJJ: Yes, you can remove the assigned sounds for the chat room on the SOUND properties on your windows 
MillingtonBound: /me sighs 
MillingtonBound: get aol to fix it :) 
MillingtonBound: they have plenty of money to spend on high tech peeps. 
MillingtonBound: heh 
AOLTechPJJ: Rest assured that they will take this very seriously and resolve this as very soon as possible. 
MillingtonBound: -coughs- i'm sure they will ;x 
MillingtonBound: lol